Jack Ma's Life Advice: LEARN FROM YOUR MISTAKES (MUST READ)

 

I have a lot of terrible experience made

a lot of mistakes when I was young and

child I think if you succeed every

mistakes become a legendary if you fail

that's just a garbage you haven't seen I

think everybody has great stories

everybody had a lot of mistakes

everybody have a lot of problems but

there are few people listen to you one

day where you become successful people

listen to you see wow you are great I'm

not that great I was born a normal

family and I'm not a good as schooling

of course I tried to study hard but as a

boy you know my school is not that good

at that time so I felt looking for jobs

looking for joining University joining

goose goose but I never give up and I

think there's one thing I learned is

that why why you should have a chance to

be successful everybody should get used

to be get used to fail but get used to

be accepted by other people why other

people should help you

this should earn the right to be helped

so the thing I learned is that don't

give up my opportunity has not come yet

when everybody complain that is the

opportunity

I always thought when I was young when I

was gradually in the high school or

university

I thought Bill Gates took up my job you

know Bill Gates did all the successful

things Larry arisen from Oracle's they

they took all the wonderful

opportunities IBM benefit we people have

no opportunity and I think I aim too

high

I should aim to support and help the

people around me two tiny things I never

thought I could be today

after 18 years Alibaba become today's

size not because I'm smart I don't think

I'm a smart person but I have I work

with a lot of smart people and most of

smart people they always want to do

successful things quick easy things and

I think it's not easy to be successful

quickly every time everything we do we

prepare for 10 years I know I'm not

smart if we want to be successful we

have to win 10 years later if we want to

be successful we have to work with smart

people if we want to be successful we

should make a lot of mistakes and never

give up a lot of people they make

mistake their problem they give up we

never give up we will learn from

mistakes and I think when we fill the

message the experience that I want to

give a device I want to give you you

would judge when this person will be

successful not by where he fell he

thinks is his fault on the other foot if

he thinks my feel because of the others

this guy has no chance those people who

fail always think hmm it is my fault I

cannot do the properly I should change

care exchange there these guys

opportunities so I learn a lot from

those people who fail I learn a lot from

those people who made mistakes I learn a

lot from my mistakes so this is what I

when I this is my life attitude when I

feel I say see our Phil when I succeed

say well I never know I could be

successful this make me very positive

and optimistic and because of so many

mistakes too much of failure that make

me never complain because I get used to

that we are making mistake every day

even to today we made stupid decisions

almost every day nobody knows we thought

is smart but finally proves stupid but

we learn we do again we'll learn will do

again that's the way that's the live

attitude thank you thank you

that Alibaba was born in China but it

was created for the whole world so can

you tell us what Alibaba does now

outside of China and in particular in

Russia

Virgo very latest Oh Alibaba bills Rajan

Chiquita noses the Vasudev civil mera

motions numbers Gazette

Chandni - Alibaba vanye kutah Avast

urbanistic chest mysteriously yeah

Alibaba start from no money no

technology no people in my apartment 18

people decide that we want to using

Internet technology to help small

business that was the idea after 18

years we grow from 18 people to today

close to 60,000 people it is really not

easy but we survived today we are one of

the biggest Internet companies in the

world I think we're lucky we made so

many mistakes but we still survive how

can you be continued to be lucky that is

the question keep on asking me I think

if you want to continue to be lucky you

have to give your luck to the others

you give luck to the others you help

others the opera's in the future will

help you that was my our thinking in the

past ten years Alibaba was born in China

the Alibaba should not be a Chinese

company the name the day when I choose

to name Alibaba Alibaba is not a Chinese

name it's a Arabic name and Iran's that

is ironic name turkey says taking him I

don't I don't know where name but it's

the name

Alibaba 1000 were mistakes or Alibaba

ones are the one Knights the story we

want to make this company a company that

boy in China enable the world helping

the global young company young people as

I said that every century there is a

company for the century Microsoft was

the company of last century as a great

century ibn was a company of the century

what is the company of this century too

diverse this entry and I think is we

should not think about Alibaba we should

always we make money serve Chinese we

should make the money serve the world

serve this century this only think in

that way we can do more

how company today is big but compared to

yesterday it was big but compared to

tomorrow it is still a tiny company the

world changes so fast

so this is our thinking we want to make

Alibaba be the company of the century we

want to make Alibaba the company

supporting global small medium-sized

companies we want to make this company

supporting global young people and we

want to make this company to making sure

women can have more jobs online because

people don't care your women love men

online this is what we want to do and

we're doing a lot outside China

Southeast Asia we are also doing a lot

in Indian we just started do more in

America and the and also Canada in

Russia we have a small business that's

called Aliexpress maybe Aliexpress here

is very big Buy in cha in our company

probably less than 1% of a business odd

Express but our Express is not our main

purpose of doing business in Russia we

do not want to be a Russian ecommerce

company we are not ecommerce company we

help other company become ecommerce we

hope what we want to do in Russia we

want the help in Russia to build up the

logistic system Russia is so big the

little things so difficult

oh I cannot imagine I met some Russian

girls two years ago I say do you use at

Express yes I say how long about the

speed of delivery

they say it's great I so wanted me back

great she said only 45 days

any greater is 45 minutes not 45 days

now we reduce from 45 days to 15 days

but that is not enough Russia should

have a modern logistics system that be

able to deliver within 48 hours

Oh 72 hours anywhere any place Russia

where you place order online we should

get it within 72 hours and this should

be using technology this is your

opportunity young people logistics

terrible and you have the chance if it

registers good we have no chance

we should a beautiful lot at the payment

online payment online payment today in

China the mobile phone payment so

popular I went to see few weeks ago I

saw some beggars on the street you are

you back money they use zipper como by

phone because people don't have a pocket

of money so we in a Russia we should

have built up a good payment system a

modern payment system that every young

people can receive money pay money at

the lowest cost every young people

should be able to reach financial

assistance and we should build up

Russia's art express we should build up

a Russia

Alibaba calm this is what we want to do

I'm okay whether unexpressed some day in

Russia no business but we should have

rushing young people to develop its own

logistic on e-commerce platform I'll put

the payment platform we would love to

join this force this is what we've been

doing in the past two years but come to

the Moscow University I have

I have a personal and dream in past two

years because I'm not a good at a mess

but computer size big cloud computing

the basic is by the math physics is

about computing technology Moscow

University I think you guys have the

best of physics to scientist and

mathematics so I would hope that Alibaba

we just announced two weeks ago that we

invested 15 billion u.s. dollars I'm

building up a lab to solve the problem

for future solve the problem for the

world economy and social science so we

hope that in Russia in Moscow we can

build a lab that work with the young

excellent mathematicians from Russia

young physicists scientist from Russia

we work together China Russia young

people young scientists working together

solve problem for future and I wanted

announce here our CTO of chief

technology officer is coming to Moscow

University very soon and we want a high

as many young people as possible joining

you don't have to work in China if you

don't like but if you love to work in

China we are very happy

you can work our office here and join

together for cloud computing big data

for the future and artificial

intelligence and machine intelligence

this is something we want to do in

Russia and this is something we want to

do together with Moscow University that

with your talents here we have

technology we have data we have

consumers we have a little bit money

now you have talents we work together we

can do something really big in this way

we can make Alibaba the company of the

century

like I would like to hear your thoughts

on technology today many people are

weary of it and especially about the

impact of artificial intelligence on

jobs and society what are your thoughts

on this

Jackie abortion facility Union a shot

technology munagi is just if biot-savart

so Venus Tivoli Anya is good to know in

select an abortion mr. e options of

Salim still do meet another shot don't

worry about the future right don't worry

about technology let me tell you one

thing when you worry about the future

that is because you lack of confidence

you lack of imagination we don't have I

may not have the solution for future but

there is a solution for future we don't

have the solution for future but our

young people have a solution for future

I find in this world young people don't

worry about the future

all the people worry for the future I

found those six today's successful

people they worry about the future let

me tell you future is the opportunity

for everybody especially the opportunity

for young people because we have nothing

to lose right this is what I tell myself

18 years ago 18 years ago we did not

have money so again we have no money to

lose we don't have technology we have no

technology to lose and then we say we

believe 10 20 years later

ecommerce internet will be powerful if

we start to do now when a lot of success

people successful people don't like

technology don't like Internet we

started doing 10 20 years later we will

be the expert

ten 20 years later we'll be successful

so I think don't worry about the future

prepare for the future

make your own future cloud computing Big

Data artificial intelligence they are

new to anybody you are successful new to

you you are not successful new to you so

what do you worry about second thing is

don't worry about the things to the

other people worry about especially

don't worry about the things president

and Prime Minister worry about worry

about things you worry about we

everybody have too many things to worry

about if you do not worry about yourself

you worry too much about the world now

today Alibaba should worry about the

world you should not worry about the

world president put things to worry

about the world you should not worry

about the world you should worry about

where you graduate how can you make a

living how can you do something that is

different how can do something that is

fun interesting and helping others by

the way don't believe that technology is

going to take our way human beings jobs

technology is going to replace lot of

stupid jobs when the first technology

revolution come the steam machine come

people worry oh my god steam machines

gonna take up a lot of jobs after 50

years the steam machine created more

jobs where electricity comes a lot of

companies worry about losing jobs

the electricity created so many jobs

artificial intelligence they will create

more jobs

the problem is next 20-30 years may lose

great loser

job but this is shot period so we people

have to learn how we can survive in the

artificial intelligent period by the way

why human being can wing machines

machines they might be stronger than

human being they might be smart to the

human being they might be rough faster

than human being but they can never be

as wise as human beings because human

being we have belief we have a religion

we have a heart which machine does not

have so if you want to be ready for

future please do not follow yesterday's

way of learning and teaching do not try

to memory things higher and more because

computer can remember things hard and

more than you do not try to calculate

the faster because computer can

calculate much faster than you do so try

to be creative try to be innovative try

to be constructive these are the things

everything you learn you think about is

this thing can make me more creative

they this thing can be MOT make me more

innovative this thing can be making me

more constructive as to it and also I

think when other people worry

opportunity comes make them worry

you should know nobody will and nobody

can stop this technology revolution you

worry it comes you don't worry it comes

so what's the point of a worry

so I said people say Jack have you ever

cried in the past 18 years 3e business

internet in China I don't cry because I

know cried does not make any sense does

that help me

if a cry can help me I will cry every

day we should not a cry we shouldn't

make competitors cry so think about be

positive get ready for that if you

people from Moscow University cannot

solve the problem if you worry the whole

world nineteen ninety nine percent of

people have no future so don't worry

about it be positive started do it and

when people worry

open the door see what are the worry

button and solve the problem that's what

I think and we'll work together

you're a great believer young people as

I see and you spend so much time with

students and with the young country

premiers what advices maybe some more

you can give to all of us jack

we ocean village a melodic Tuesday but

provided some non-government sister

gentleness melody me pretty much slimmer

capricious a Viet of Emily Burnham dad

yeah I love to be with young people

first I'm still young and second is that

when you marry young people you know

you're young all the time

and young people are the solutions for

tomorrow young people are the solutions

for all the worries young people if you

stay with them you will be full of

energetic but the advice I give to the

young people is that also the advice I

give to myself that nothing is easy

nothing is free if you want to be

successful you have to pay the price

I leave up by 18 years to today's size

yeah we are lucky but we work much

harder than most of the people we never

sleep well and sound in the evening I

travel last year 867 hours a year in the

full plane in the plane

I'm working hard my team working very

hard 18 years we work like normal

company 70 years day and night

nothing is free nothing is easy

easy beings you have to think different

you have to do different if you

everybody if it John said this is right

you for junk why you so you have to

think for example early days in my

company where some ideas come to my desk

jack is this a great idea and I look at

everybody everybody say it is a good

idea anomaly through into the rubbish

because everybody said is good then all

the other people think of if everybody

say this is going to be very tough I'm

very interested in that tough crushing

and I'll pick up and say how can we do

in a different way this is to be unique

to be different and the third this is my

advice and this is also I carry myself

every day today is very tough tomorrow

is more tougher the day of tomorrow is

beautiful but most people die two more

evening you have to work very hard every

tough days every tough situation

problems of meat that is the training of

yourself

when you graduated your school graduate

from the school you just started your

career of learning where you got a PhD

diploma a bachelor diploma this is just

a certificate your parents pay the

tuition for four years

your real challenge is where you leave

the college the real life stats the real

exams that's the real test of stats

that's life so one thing you are lucky

as I said if students from Moscow

University cannot survive 99.9 percent

of people in the world cannot survive

only you have this confidence you will

be able to face the challenge our future

Thank You Jack for all these stories for

all these answers and now I will turn to

the audience and you will have an

ability to and time to ask your own

questions and I'll appreciate if you

formulate them on English but if you

have some problems we have someone who

can repeat and we will help you so who

wants to be first okay

can you can you Marcel who are you your

name and bill it Law School Oh my

question is actually look at this brutal

rhetorical so in your time someone

market is mocking in at times when

market is more competitive than ever is

it hard to keep being confident on

yourself and your future okay so you

from the lore Department the question is

in the time the market is going to be

more competitive how can you keep the

confidence for the future right market

is never easy in the early day just like

doing business is never easy people say

are doing business more difficult no

never is a continuum it is more

difficult the confidence is not the best

way to do it is that find a good team

find the people that share the same

vision same dreams work with them the

only thing you listen is you listen to

group of people if you do your company

listen to customers if they are happy if

they your customers are happy don't

worry too much you still have

competitive if your companies fear of

your customers happy listening your

colleagues your team

they confidence if they are confidence

don't worry about it

don't listen to a divisors lawyers I'm

sorry don't listen to those before I

have no chance whether the market has

chance or not custom tell you your

colleagues tell you so nobody is the

expert of future most of the experts are

yesterday so for the future the best way

you learn it there's a you know the

early days

Alibaba had no money no revenue nobody

pay us the revenue we got all the email

of thanks from customers the customers

send us email Oh Alibaba is so great you

helping me a lot but I don't have money

to pay you

fine we know one day they will pay if we

really help them so the confidence is

from the customers confidence is from

your team and your competitors always

try to destroy your companies if your

competitors spend a lot of time destroy

your confidence or confidence that means

you're good thank you

[Music]

to which you promised me as Oh tomorrow

that's what the stats name yep you just

gonna meet you jack my question is going

to be a bit sophisticated well it is

going to be regarding Russian delivery

system that you inspired us to build up

to build up a good one

better than it is now however obviously

we do not have this financial

opportunity that your company has still

we do not have Ali Baba delivery now

well it is the first question second

question it is obvious that as like as

others fees of production of goods and

services in Russian economy is

monopolized by government corporations

what do you think of perspectives and

efficiency in terms in terms of economic

development of these current situations

in the current market thank you thank

you good questions the first question is

will appeared of a logistic system but

we don't have as much money as Alibaba

so how can you be successful right

tell me anybody has money for beauty of

a logistic system

I don't have money for beautiful I don't

think Alibaba has the money to build up

Russia logistic system cost billions

billions billions of money nobody has

the money back has the money they would

not give you this is the opportunity you

don't at first

it's impossible to build up a

sophisticated at the vast logistics them

within one year takes about 10 15 12

years and you have to do little by

little this is the Challenger I got nine

year 2001 2002 peoples came to me see

when we go for raising money people ask

how can you be successful no internet in

China enough no logistic no credit card

no money no talents okay be successful

this question I've been challenged year

after year because everybody has no

money that's the opportunity for

entrepreneurs think creative every

business start from tiny business we

when we start Alibaba we try I go to a

lot of I go to China Post I go to a

Zoe's say can you help us to deliver

listen no no no no no you're too tiny

too small we don't deliver so we went to

the age of 10 years who wants to deliver

from their own village on city owned

province so we're helping them today

we help 65 million packages a day in

China we deliver them how many people

working on that three million people

working on that we never do ourselves we

do that a high three minute we help them

to get the jobs so let me tell you

15 years ago China logistic system was

sold bad China Post same speed like a

Russia today

nobody believed me to work how can you

work right looks China is also a big

country the only things we have a better

more population more people but we think

it's opportunity the developer countries

that logistic cost of the economy is

today 12 percent of the GDP of the older

cost country like China underdeveloped

countries developing countries they like

six 16% today because of the internet we

are able to lower down to seven and six

percent this depends on you it's your

opportunity if you want to do it it's

young if young people want to do it you

will be it there's a chance don't come

to success with this one to convince in

successful people it's the most

difficult thing we're not successful you

say I want to deliver this thing to my

city I don't think about the whole

Russia just my city you will win if you

you say I want to build up a whole

adjusted for a whole Russia you don't

have chance nobody will give you money

because everybody working for same

cities when you connect it's going to be

big this is my advice

Russia has chance you can learn a lot

from Alibaba experience chaton

[Music]

right so we our our our packages

delivered every day of our company alone

bigger than hold you as a package poet

country we made it happen

in 10 years you also can make it happen

right it's not about money when you do

right way do proper if you do the right

direction money will come if you a lot

of people say if I have money I'm gonna

do this I say you will never have money

if you do these things you delicate you

really want to do it a make progress

money welcome this is the first question

second is about monopoly yeah Russia

I thought Moscow very beautiful this

time much cleaner more traffic there

that but I've never been to a lot of

other cities I think Russia economy

should be focused on more private

business small business not purely will

rely on the oil gasoline image big SOE

state on the business big private

company we should have more

entrepreneurs dynamic tiny small

business and this is what we think this

is the future of business model of 21st

century I think if we have more small

business every small business can

exporting well by the way I let me tell

you people say our Russian covers a very

well Russia ecommerce today is a tiny

infant baby less than a baby your

e-commerce put together less than 1% of

the total Russian retail it's more like

12 years ago China

it's a huge opportunity but don't wait

for the man up and they will do it don't

wait for the SOE don't wait for the

logistic ready don't wait for the back

ready you should do before they are

ready if everything is ready why they

need you if everybody everything is

ready

you have no chance because everything is

not ready you have the chance but get

ready for the tough days no thank you

girl with curly hair of course of course

you will be next to good

[Music]

yeah first let me tell you that language

is very important but you speak good

English there's nothing you do global

business right motor don't use I he made

a speech here right Mazda does not speak

English Nixon do not speak Chinese but

this order to guy made a global deal

China us you're working together it's

the vision it's the belief that you have

that change the world but let me tell

you other thing language is so important

they helped me a lot because of

artificial intelligence in the future

you don't people say I don't need learn

like English or Russian or Japanese

something a chipra Kirika translator

quickly no it's not about language it's

about the culture where you learn the

other language you start understand the

other culture you start to appreciate

respect the other culture when you

appreciate respect the other culture you

will be respected and appreciated by the

others then you can work not together

I learned my English by myself when I

was child I never got one day English

training class outside China but I think

I understand the Western culture much

more better than those Chinese students

study outside because I'm not learning

language I'm learning culture when you

respect the other culture when you

appreciate the other culture it's easy

to make friends if you don't like the

other culture you will never make

friends if you don't have friends how

can you do business so I would say

language helped me a lot

the most thing helped me is my respect

for the different culture I wish I could

speak Russian the more I come here

the more I learn a lot I asked one of

the Russian guy why you know

rushing too tough and Chinese too gentle

how can they mix together here I feel

very good he said Jack this country is

so cold we have to be tough

my CD hands off is so good weather so

we'll have to be tough yeah

so if you if you have to everything with

a translator no good of course sometimes

you have to write but if you can't

understand a language that can

communities e for you to communicate

easy to understand and be understood

thank you I hope I answer question

so let's ask this girl which I wanted to

ask and then someone next yeah please

present yourself

is it yep hello my name is marina doors

I'm tech entrepreneur and I'm founder of

hydro it is a unique nano cosmetics

brand for apparel and footwear that was

developed here in Moscow State

University

so my question like mr. mark before you

created an Alibaba all the small

businesses in China all the small

manufacturers they didn't have access to

the global market and right now

we have a similar problem in Russia but

with an intellectual products not with

manufactured goods not with commodities

but with innovations with inventions

like a look at this audience like it is

full of scientists and inventors and we

have many more who have millions of like

talented people in Russia who are

developing a high-quality creative and

innovative technologist but our local

market is too small it cannot digest it

and it's a huge waste in this such a

shame that all of these technologies are

not serving to the humanism so my

question is what would you advise us to

do in order to give to Russian

intellectual products access to the

global markets all right the question a

lot of people have great technology

inventions but they cannot do business

Russia is too small market and the

outside market there's no access so what

how can do it partner with the others

partner with a company like Ali Baba

okay home so a lot of people if you are

good at invention but you mean not good

at marketing if you're good at marketing

normally you're not a good animation so

people need to work it together if you

have a great invention are you are

extremely fun and good

invention and creative technology must

find good business people to partner and

finally good so like me I know little

about technology today I'm so happy we

don't use PC the only thing I can use my

PC and the send receive email and the

brows I don't know how to use today I'm

happy we all use a mobile phone I'm not

a technology guy but I know if we if I

want to if we want to realize our dream

we must have the technology but if I

don't know the technology we should

invite the best engineers and science I

work with them I listen to them nobody

can do anything what you should do is

always form a team I think it is very

difficult to make an exact company like

Ali Baba again you can't make a company

better than Alibaba but it would be

difficult to make exact business model

our model I will not so be great but

it's very workable our model because of

18 years especially for the first 10

years nobody believed it

everybody say Jack my stupid crazy to

eat something that will never make money

so the smart people rich people never be

our competitors that gave us chance

so finding good partner find good team

and always focus on the things that you

are good at focus on the things that you

love and that is the core partnership I

asked that I give you a device for those

young people

if you 20 to 30 years old please find a

good boss not not necessary good company

learn from the boss learn how to do it

when you have 30 to 40 years old try to

do something yourself if you really want

to try when you are 40 to 50 years old

do things that you are good at after 20

years of Larry's you should do something

of good at when you are 50 to 60 years

old

spend time supporting young people when

you are sixth over 60 years old spend

time with your grandchildren

[Music]

right that is normally a lot of people

like that so when you are graduate were

you just in the university don't think

about I want resign from the school and

be another Bill Gates because Bill Gates

left Harvard there's only one Bill Gates

in the world where you graduate find a

company most important find a good boss

they can see you discipline you and tell

you what is good and right is more

important a good company right of course

a good company good boss even better and

then continue your life it's all about a

partner chef thank you

this guy in what yes you or your friend

okay oh yeah almost Percy team across

Paris and it will be the last question

sorry unfortunately our time runs out

[Applause]

[Music]

[Music]

no I'll just repeat the question so

everyone out here I catch it yes so she

said three weeks ago

Alibaba launched email in Russia and is

wondering what opportunities there are

for people in the room to contribute to

to alibaba's team all team

how will you and your team develop team

all here in Russia thank you very much

for this question I think chimo Russia

is something that we're testing

personally my wish is that team of

Russia can inspire as many young people

as many interpreters as possible they

can do the same thing we not necessarily

want to make team Oh Russia big I hope

you understand I see because we don't

want Alibaba one day become the largest

e-commerce company in Russia this is no

vision on my dream this is not our dream

we want by working a team of Russia a

lot of no house a lot of experience a

lot of things we'll learn from Russia

market can share with people so more

young people in Russia start to do

things on ecommerce that is something

that really want to do so we think that

Alibaba Express is something we want to

do a better job on Express today is

helping Chinese products on your Asia

products to Russia the purpose is what

we want is help your Russian products to

the world this is what we want to do so

we are very very happy that we adjuster

before I came here I would I was having

a lunch with our team in Moscow we have

about 100 colleagues here and I sat in

10 15 years we must have five thousand

people in Russia that means we need at

least four thousand nine hundred people

this five thousand people is not to do

econ because five thousand people to

e-commerce in Russia does not work

five thousand people can support Russia

SME to do e-commerce five thousand

people can help logistic to better five

thousand people can help payment better

five thousand people came helping the

SME promoted a part better

so this is our thinking so many people

keep on asking me Jack you know you are

coming here conquering the occupier

whole Russia you're going to take away a

lot of our business no no no this is not

our purpose we're not amazon where

Alibaba

I think there's nothing we're better

than Amazon we just have a different

business model so we want having more

talents from Russia

joining Alibaba and we also have a lot

of problems or translation for

Aliexpress right people say have a funny

translations which I'm sorry I don't

understand but people say it's great we

have a unique language capability but I

hope that I hope more and more young

people in Russia getting jobs because of

e-commerce infrastructure finding jobs

on the logistic but not logistic test

dummy delivered logistic is smart

logistic based on data technology and

payment so this is something about how

to join in Alibaba

I'm very happy to hear that and we have

office here and maybe I should write MIT

you can course I am I right am I my

email but my contact email

because I don't read the email

you know why I think the world is

getting so complicated by reading eNOS

you write a long email which time she

dried our email and then everybody every

mail be efficient today mobile phone is

much more efficient so but I leave email

address of the of the contact so if you

are interested in working with Alibaba